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Your Privacy Matters: Trivanta Agro Pvt. Ltd. is committed to protecting the personal information of our users. This Privacy Policy explains how we collect, use, store, and protect your data in compliance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
We collect information that you provide directly to us when you register on our ERP System, enter into a contract farming agreement, or communicate with us. This includes personal identification information such as your full name, father's name, date of birth, Aadhaar number, PAN number, and photographs. We also collect contact information including your postal address, phone numbers, email address, and bank account details for settlement processing. Business-related data such as farm location, shed details, batch records, daily entries, feed consumption, vaccination records, bird mortality data, and settlement calculations are also collected as part of our contract farming operations. Additionally, we collect technical information automatically when you access our ERP System, including IP address, browser type, device information, access times, and pages viewed.
We use the information we collect for several important purposes. The primary use is to operate and manage the contract farming ERP System, including batch tracking, settlement calculations, and report generation. We use your identity information for verification, KYC compliance, and to fulfill our contractual obligations under the Contract Farming Agreement. Your bank account details are used exclusively for processing settlement payments and financial transactions. Contact information enables us to communicate important updates, alerts, and notifications related to your farming operations. We also use aggregated and anonymized data for business analytics, performance monitoring, and system improvement. Additionally, your information may be used to comply with legal and regulatory requirements, including tax reporting and statutory audits.
Your data is stored on secure cloud servers with industry-standard encryption both in transit (using TLS 1.3) and at rest (using AES-256 encryption). We implement comprehensive security measures including role-based access control that ensures only authorized personnel can access specific data categories, regular security audits and vulnerability assessments to identify and address potential threats, secure authentication mechanisms including encrypted password storage and session management, automated backup systems with disaster recovery capabilities, and network security measures including firewalls, intrusion detection systems, and DDoS protection. While we strive to protect your personal information, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances: with your explicit consent for specific purposes, with authorized government agencies and regulatory bodies as required by law, with our authorized service providers who assist in operating the ERP System (subject to confidentiality agreements), in connection with any legal proceedings or disputes, and with business partners directly involved in your contract farming operations (such as feed suppliers and veterinary services). All third-party service providers are contractually bound to maintain the confidentiality and security of your data.
We collect certain sensitive personal data as defined under the IT Rules, 2011, including Aadhaar numbers, bank account details, and financial records. This data is collected only where necessary for the performance of the Contract Farming Agreement and compliance with legal requirements. Sensitive data is stored with additional encryption layers and access restrictions. Only specifically authorized personnel with a legitimate business need can access sensitive data categories. We maintain detailed access logs for all sensitive data interactions.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Contract farming records, including batch data and settlement details, are retained for a minimum of seven years for tax and audit compliance purposes. Account data is retained for the duration of your active engagement with the Company and for a reasonable period thereafter. You may request deletion of your account data, subject to our legal obligations to retain certain records.
You have the right to access your personal information stored in our ERP System through your account dashboard. You may request correction of any inaccurate or incomplete personal information. You may request information about the types of personal data we hold about you and how it is being used. You can withdraw consent for data processing where such consent was the basis for collection, though this may affect your ability to use certain features of the ERP System. You have the right to lodge a complaint with the appropriate data protection authority if you believe your data rights have been violated.
Our ERP System uses essential cookies to maintain session state, remember login credentials, and ensure secure authentication. We do not use advertising cookies or third-party tracking technologies. Analytics cookies, if used, are limited to understanding system performance and user experience for improvement purposes. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect the functionality of the ERP System.
Our ERP System and contract farming services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal information from a person under 18, we will take steps to delete such information promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify users of significant changes through the ERP System notification panel and/or email communication. The updated policy will be effective immediately upon posting unless otherwise specified. Your continued use of the ERP System after any changes constitutes acceptance of the revised Privacy Policy.
For privacy-related inquiries or to exercise your data rights, contact us at:
Trivanta Agro Pvt. Ltd.
C/o Vikram Kumar, Pharsahi, Chopra, Ram Nagar, Purnea, Purnia - 854102, Bihar
Email: trivantaagropvtltd@gmail.com
Phone: +91 9162441322